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To access your Premier Club member discounts, please log in using your Member ID and Postcode.

FAQ

Frequently Asked Questions about Premier Club

  Q1. What do I do if I forget my Member ID?

If you have forgotten your member ID, please email us your following details:

  • First name and surname
  • Email address (used to subscribe to Premier Club with)
  • Home address and post code

email: contact@clubprem.com
  Q2. How do I get a VAT receipt of my membership transactions?

If you would like a VAT receipt of your membership transactions please email

with VAT as the subject. Please include the following details in your email:

  • Membership ID number
  • Full name
  • Address and post code
  • Email address used at registration
  Q3. Who do I contact if I have any membership questions?

At Premier Club we are dedicated to providing you with the best customer support. Please contact our Support centre using email or fax with any questions.

email: contact@clubprem.com
Fax: 0870 143 2344

  Q4. How do I cancel my membership?

If you would like to cancel your membership, log onto the website and go the "My Account". You can then access "Membership Status" and click where instructed to discontinue your membership.

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